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Testimonials
Posted onTrustindex verifies that the original source of the review is Google. I moved into my new home on 10/25/2025 and three days later was shocked to find water leaking from an upstairs shower into my guest bedroom. Upon calling Hero Plumbing, Heating & Electrical, a plumber came out within 24 hours to assess the damage and told me that because of the age of my home, someone would have to come out and test for lead/asbestos before he could continue with his inspection of the exact cause of the leak. I was referred to Arko Restoration and within 2 hours Brandon and Mike showed up at my door ready to inspect the damage and answer my many questions about what needed to happen next and what I could expect. They were friendly and professional and very patient as they listened to my concerns and answered my (numerous) questions. They told me what to expect moving forward and let me know the approximate time tables of when those things would happen. Approximately 2 hours later, Matt and Haymer showed up to set up all the dryers in my guest room to start the mitigation process and get the ceiling dry enough for testing. Over the next 2 weeks, daily checks were made to monitor progress by Matt and/or Haymer, Ray, Kelvin W and Nate. All were professional and friendly and able to let me know how things were progressing. Nick came in to do the lead/asbestos testing about 10 days in. All in all as far as the mitigation process is concerned this company has been top notch. Their follow up has been fantastic, both in my home and in working with my insurance company to move things along. Rick and Lindsay have been particularly great at working with my insurance company on my behalf and to keep things from stalling out. I am now in the abatement process of this restoration, but if it goes as well as the mitigation portion of it I will be a happy camper for sure. My sincere thanks to all mentioned above for your professionalism and expertise in this early stage of my restoration. I will add to this review once I get through the next steps and feel confident that I will be able to leave another even more favorable review once all is said and done. Please stay tuned....Posted onTrustindex verifies that the original source of the review is Google. Great workers! very knowledgeable. Very professional. Jack B. and Jack V. are TOP NOTCHPosted onTrustindex verifies that the original source of the review is Google. Isaac and Haynner did a wonderful job. They were very respectful of our home and personal space. They called prior to their arrival and communicated the process details. They worked efficiently. Could not have been more pleased!Posted onTrustindex verifies that the original source of the review is Google. Jack W. & Ray G. Did an amazing job setting up our mitigation services!!Posted onTrustindex verifies that the original source of the review is Google. I am so impressed with this company! From Brandon coming out Wednesday to help us understand the process and help us deal with insurance to Issac, Haynner and his team coming Thursday to immediately start the mitigation process. Everyone who has been involved with this process from Arko have been so friendly, helpful, knowledgeable, timely and much more! Thank you Arko and crew! I would recommend to anyone having water or foooding issues.Posted onTrustindex verifies that the original source of the review is Google. To the team at Arko: Noah & Jack did amazing clean up work and kept me informed on the cleanup process and timeline. Their whole crew was great, friendly and did a great job! I wish I could remember more of their names to give credit! (Dillion was another awesome person to work with!) Our Project manager Ryan Foster did a great job of keeping things on track and also was very responsive to anything that came up! Chris Saliture did a great job as our estimator to keep things fair. Go team ARKO!!Posted onTrustindex verifies that the original source of the review is Google. Wyatt and Brenden did a great job with some water damage repairs in our home. They were very efficient and polite, I wouldn’t hesitate to recommend Arko!Posted onTrustindex verifies that the original source of the review is Google. After a month abroad, we returned to water in our upstairs bathroom and all over the lower level. I called insurance and within a short time, a crew (Isaac F, Jack W, Chase C, Noah F) arrived and began assessing the water damage. They pulled everything out and put all the items on higher ground. Pads were put under all the furniture. They worked Thursday night and returned Friday morning. Mike came on Saturday to check if the fans were properly placed and to check water levels.